Don’t care regarding their business enterprise, delivery car will get trapped in incident/altercation, they produce a similar merchandise to buyer soon after 24 hrs in problems described previously mentioned
I have been ordering from significant basket for rather some time now and I've found that their standards which were being really substantial at just one issue of time have dipped to an all time small. In the final 40 times I have purchased six occasions and not one shipping continues to be punctually, in truth 4 deliveries have been cancelled.
Perspective discussion · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are very disappointed to listen to this. This is definitely not the sort of encounter we would want you to acquire.
Shampoos as well as other products and solutions are half crammed or in some cases underneath quarter of the quantity lotions etc…
Perspective conversation · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We tried out achieving you in your registered Call info. On the other hand, there was no response from you. Kindly let us know your effortless time or alternate cell quantity.
I'd placed the purchase yesterday and it had been speculated to be delivered in between 5 and seven:30 PM. I received an sms immediately expressing it is actually out for delivery however the supply guys in no way turned up! I named them thrice, they claimed they will connect with me back in minutes, but not one person termed me from the customer service. How unprofessional!! I believe we should buy the products and also for your damn calls we make into the customer care that are completely inefficient and incapable. They claimed they ended up struggling to trace the delivery vehicle and promised me a refund of ten% for not providing by the due date. I haven't heard anything about that but. I informed them to reschedule it to the initial shipping and delivery the next day as i did not intend to obtain it that late inside the night. At last they knock the door at 10PM!
On The complete I believe it is healthier to shop in our nearby store, rather than bearing the many nonsense of the massive Basket staff. It doesn’t relieve check over here our purchasing nevertheless it’s an extra headache of all stick to-ups and rechecking about the sent merchandise. This will likely be my initially and previous of Bigbasket.
I termed customer care once more. They reported that they are going to organize for your delivery of that item the next day. The next day, once the shipping and delivery male arrived, he wanted me to pay for again for that missing item. When I informed him that I experienced currently compensated, he questioned me to call customer service again. All this calling cost me greater than 50 rupees! All for what? Their own individual mistakes? Anyway, when I referred to as customer care, they put me on hold stating that they'll Verify the information, then they hung up on me! I had been operating from balance, so I asked the supply human being to call them. He explained, for those who don’t wish to pay this small amount of cash, then go away it, I’ll pay out from my own pocket. Now, why must I shell out two times for one thing? I tried to explain to him that he should tell the massive basket persons that I experienced previously paid for that, but he stormed of saying which i was affordable! Is that this the kind of company just one expects from any firm
Flexible program: They Permit you select when you need your items sent. They give you four time slots inside the next 36 several hours, so you have the pliability of determining when you want the fellows to come back more than.
An additional time, they sent only fifty percent the things that I had requested, by means of the website, and did not even shoot a previous mail, stating that only fifty percent the products is going to be delivered.
I called them back after supply and navigated the story after which you can he come up with something stupid like one of the item in my procuring listing isn’t qualify for your lower price.
This has become happening frequently, that an buy is placed with BigBasket.com and then not honoured, but this time, they have touched all heights of dishonesty.
Bigbasket can be a on line industry .this is rather usefull for chaotic persons.with no intending to anyware we can get n we could choose grocery by installing the bigbasket application and choose what we needs.
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